If you’re approaching age 65 or preparing to retire, you’re probably hearing a lot of opinions about Medicare. Friends, family members, television commercials, insurance companies, and online advertisements all seem to have different advice.

Before enrolling in any Medicare plan, it’s important to ask the right questions.

An experienced Medicare agent should help you understand your options, compare plans objectively, and explain the advantages and disadvantages of each choice.

Below are some of the most important questions to ask a Medicare agent before making a Medicare decision. 

Looking for an Independent Medicare Broker?

Call or text The DeAngelis Agency at 215-967-8828, or contact us online. We can answer your Medicare questions, compare plans and rates from multiple insurance companies, and help you understand what to look for before you enroll. There is no charge or obligation.

Excellent
DeAngelis Agency5.0
Based on 160 reviews
Susan Baatz
2 weeks ago
I came across Joe from a postcard that he had mailed out. I am new to Medicare and found him very helpful and knowledgeable. He was able to explain differences in plans and options for my particular needs. I would highly recommend him to anyone that’s transitioning to Medicare.
Response from the owner:Thank you so much for your review Susan. I appreciate your recommendation. If you have any questions or concerns about your Medicare Supplement plan, please reach out.
Andrea Vandeven
2 weeks ago
I used Joe DeAngelis to help me enroll in Medicare, and he made the entire process simple, quick, and stress-free. He provided objective advice and recommended coverage that best fit my healthcare needs while keeping my costs as low as possible. I truly appreciated his knowledge, professionalism, and straightforward guidance. I highly recommend Joe to anyone looking for help navigating Medicare.
Response from the owner:Andrea, thank you so much for your review. It was a pleasure to work with you on your Medicare Supplement Plan selection. Please reach out with any questionsor concerns.
Noreen Gilbert
1 month ago
Joe is so incredibly helpful. His demeanor is plesant. No mattter what questions we have he goes above and beyond to help! Customer Services is impeccable!
Response from the owner:Noreen, thank you so much for your review. It's always a pleasure speaking with you. Please reach out with any questions or concerns about your Medicare Supplement Plan.
Jennifer Leal
2 months ago
Joe was incredibly helpful and helped clarify the Medicare plans/process better than anyone I had spoken to before. He was patient with my questions and helped complete the application easily over a call. I would highly recommend him to anyone looking for help regarding Medicare.
Response from the owner:Jennifer, thank you so much for your review and trusting me with your father's Medicare Supplement coverage. If you have any questions or concerns, please reach out..
Lisa Frushone
2 months ago
Amazing !!I can’t recommend Joe high enough! He handled everything and made this experience stressless and personal which was meaningful to be with an extremely busy schedule!
Response from the owner:Lisa, thank you for your wonderful review and trusting me with your Medicare supplement insurance coverage. I'm glad I was able to make the process simple and easy for you. If you ever have any questions or concerns, please reach out.
Joseph Verhey
2 months ago
Above and beyond service. Don’t go anywhere else. Joe is the guy who makes “I’ve got a guy!” saying come to life. It was like talking to an old friend who cares. Thanks Joe.
Response from the owner:Joe, thank you so much for your review. I really enjoyed our conversation and I'm glad I was able to assist you with your Medicare Supplement Plan selection. If you have any questions or concerns, please reach out!
Nancy Poinsett
3 months ago
Joe made the medicare process easy and understandable. I highly recommend using him for your medicare insurance needs.
Response from the owner:Thank you, Nancy, for your kind review and for trusting me with your Medicare coverage. It was a pleasure helping you, and I truly appreciate the opportunity to work with both you and Keith. Thank you for your recommendation.
Richard Jaynes
3 months ago
I contacted Joe DeAngelis for Medicare assistance, and he answered all my questions and guided me with some steps I was not aware. Joe was super friendly and easy to talk to. I was totally satisfied with Joe and appreciative how he wanted all my questions answered and he made himself available for any future questions. Call Joe if you want a pleasant experience!! He is the best! Rich J.
Response from the owner:Rich, thank you so much for your review. I was happy to help you with your Medicare Supplement Plan selection. If you should have any questions or concerns, please reach out.
ivan doner
3 months ago
Response from the owner:Thank you for your review, Ivan. It was a pleasure to meet with you and Chris. Please reach out with any questions.
Christine Doner
3 months ago
Excellent presentation! Great customer service!
Response from the owner:Thank you for your review, Chris. It was a pleasure to meet with you and Ivan. Please reach out with any questions.
Colette Spera
3 months ago
Joe is 5 stars * * * * * hands down. He is polite, knowledgeable and extremely efficient in explaining the entire Medicare experience for me. It's was a bonus that we went to high school together and lived down the street from one another. I highly recommend him to anyone navigating a new "turning of 65" and applying for Medicare coverage. A+++++++++++++++++++++++++++++
Response from the owner:Thank you so much for you most excellent review, Colette. It was a pleasure catching up with a High School mate after all these years. Please reach out with any questions or concerns.
Rick Bott
4 months ago
Ver easy to work with; the easiest part of the process was talking to Joe. He got me all set in 30 minutes. Highly recommend.
Response from the owner:Rick, thank you so much for your review! It was great to work on your Medicare Supplement Plan selection. If you have any questions about your Plan N Medicare Supplement Plan, please reach out.
Lisa Hartman
5 months ago
Joe was great! Happy to have him as my insurance broker
Response from the owner:Thank you so much for your review, Lisa! It was a pleasure to work with you on your Medicare Supplement Plan enrollment. Please reach out with any questions or concerns.
john schmidtberger
5 months ago
Friendly, helpful, knowledgeable. Easy to reach. Helped me out when I hit a tech problem with a third-party application!
Response from the owner:John, it was a pleasure helping you with your Medicare Supplement coverage and I'm glad to hear it was easy for you. If you have any questions or concerns, please reach out.
Passing Through
5 months ago
Good morning everyone. want to give special thanks to Joe he is a godsend, for those who have reached golden age helping people navigate their way through signing up for Medicare and making the right choices that fit your need for supplements for part B . so I hope that anyone needs a Medicare advisor Definitely consider Joe for his kind patience and knowledge Sincerely Robert & Brenda
Response from the owner:Thank you so much for your review Brenda. It was a pleasure working on your Medicare Supplement plan with you. Please reach out if you have any questions or concerns.
Floss Hauschild
6 months ago
Can't believe how shell-shocked and overwhelmed I felt when trying to navigate my way through the Medicare sign-up process. Thank goodness for people like Joe, who are infomative and intellegent enough to lend a hand and help people like myself figure all this out! I was evaluated and directed to plans that meet my personal needs Thanks Joe for all you do. You saved me major agita!
Response from the owner:Thank you so much for your excellent review, Floss. I'm glad I was able to save you from "major agita"! 🙂 It was a pleasure working with you on your Medicare Supplement Plan. If you should have any questions moving forward, please reach out.
Robert DiMatteo
6 months ago
Easy going and very helpful. Joe made the whole process less nerve wracking overall. I would highly recommend him to anyone turning 65 and wondering what to do about all of this.
Response from the owner:Thank you for your review, Robert. Please reach out if you have any questions or concerns about your Medicare Supplement Plan.
Fred Kaissi
7 months ago
Joe DeAngelis is friendly, attentive, and very knowledgeable. He takes the time to explain Medicare in a clear, easy-to-understand way. I really appreciate his guidance and would recommend him to anyone.
Response from the owner:Thank you for your review, Fred. Please reach out if you have any questions or concerns about your Medicare Supplement Plan
dave hampton
7 months ago
Fantastic service, made changing plans effortless and understandable. Joe was extremely helpful. Highly recommended!
Response from the owner:Thanks for your review, Dave. It was a pleasure to work with you and I'm always glad to meet one of my neighbors! Please reach out if you have any questions or concerns.
Kathy Sincavage
10 months ago
Joe made the process of enrolling in a supplement plan so easy and advised on a part D plan. We really appreciated his expertise and guidance. Highly recommend him.
Response from the owner:Kathy, thank you so much for your review, please reach out with any questions or concerns.
Daryl Farrell
10 months ago
We wanted to switch plans and Joe made the process so easy!
Response from the owner:Daryl, it was a pleasure helping you with your Medicare Supplement coverage and I'm glad to hear it was easy for you. If you have any questions or concerns, please reach out.
Shirley Calvert
10 months ago
Joe is kind and extremely knowledgeable. The right person to help navigate the challenges of Medicare. I will recommend him to all my friends and family as the go to person for all their Medicare needs.
Response from the owner:Shirley, it was a pleasure helping you with your Medicare Supplement coverage and I'm glad to hear it was easy for you. If you have any questions or concerns, please reach out.
Jean Seward
11 months ago
Joe is very knowledgeable and is easy to communicate with. Very personable. This is t 2nd time he has helped with Medicare benefits with ease. Thanks Joe
Response from the owner:Jean, I'm glad I was able to help you again with your Medicare Supplement Plan. Please reach out with any questions.
Dale Beirn
11 months ago
Joe explained the different plans which made everything clearer to choose a plan Medicare that would fit my needs. I would definitely recommend his company to others that are struggling to figure out Medicare.
Response from the owner:Dale, it was my pleasure helping you with your Medicare Supplement coverage and I'm glad to hear it was easy and made clear for you. If you have any questions or concerns, please reach out.
Cathy and Vic
12 months ago
Joe was extremely helpful in explaining the different options that were available, and greatly simplified what felt like an overwhelming process.
Response from the owner:It was a pleasure helping you with your Medicare Supplement coverage and I'm glad to hear it was easy for you. If you have any questions or concerns, please reach out.

If you’re approaching age 65 or preparing to retire, you’re probably hearing a lot of opinions about Medicare. Friends, family members, television commercials, insurance companies, and online advertisements all seem to have different advice.

1. Do You Represent Multiple Insurance Companies?

This may be the most important question of all.

Some Medicare agents work for a single insurance company. Others are independent and represent multiple carriers.

Working with an independent Medicare broker often allows you to compare plans from several companies instead of being limited to one company’s products.

Ask:

  • How many companies do you represent?
  • Can you compare rates from multiple carriers?
  • Do you offer both Medicare Supplement and Medicare Advantage plans?

The more options available, the easier it is to find coverage that fits your needs.

2. What Medicare Plans Are Available In My Area?

Medicare plans vary by ZIP code and county.

A Medicare agent should explain:

  • Medicare Supplement options
  • Medicare Advantage plans
  • Prescription drug plans
  • Available insurance companies
  • Monthly premium ranges

Understanding what is available in your specific area helps avoid confusion and misinformation.

3. What Are My Total Out-of-Pocket Costs?

Many people focus only on premiums.

A good Medicare agent should also explain:

  • Deductibles
  • Copayments
  • Coinsurance
  • Maximum out-of-pocket limits
  • Prescription drug expenses

The lowest premium is not always the lowest overall cost.

4. Should I Consider Medicare Supplement or Medicare Advantage?

This is one of the most common Medicare questions.

Medicare Supplement plans generally provide predictable coverage and broad provider access.

Medicare Advantage plans may offer lower premiums and additional benefits but often include provider networks and different cost structures.

Ask your agent to explain the advantages and disadvantages of both options.

5. Are My Doctors Covered?

Before enrolling in any plan, verify that your preferred physicians and healthcare providers participate.

Questions to ask:

  • Does my doctor accept the plan?
  • Are my specialists covered?
  • Are my preferred hospitals included?

Provider access is often one of the most important factors when choosing coverage.

6. Will My Prescription Drugs Be Covered?

Prescription drug costs can vary significantly.

Ask your Medicare agent:

  • Are my medications covered?
  • What formulary tier applies?
  • What pharmacies offer preferred pricing?
  • Are there lower-cost alternatives available?

A thorough drug review can help avoid surprises later.

7. How Do Medicare Supplement Rate Increases Work?

If you’re considering a Medicare Supplement plan, ask how premiums may change over time.

Important questions include:

  • Is the company competitively priced?
  • Does the company offer household discounts?
  • How have rates changed historically?
  • Are there other companies worth comparing?

Understanding long-term costs is just as important as understanding today’s premium.

8. Can I Change Plans Later?

Many beneficiaries assume they can switch plans anytime without consequences.

That is not always true.

Ask:

  • Can I change Medicare Advantage plans later?
  • Will medical underwriting be required for a Medicare Supplement change?
  • What enrollment periods apply?

Knowing your future options can help prevent costly mistakes.

9. How Are You Paid?

Many people are surprised to learn that there is generally no additional fee for using a Medicare broker.

Ask:

  • How do you get paid?
  • Do I pay extra for your services?
  • Will you continue helping me after enrollment?

Transparency is important when choosing any advisor.

10. Will You Be Available After I Enroll?

The enrollment process is only the beginning.

A quality Medicare agent should be available to help with:

  • Plan reviews
  • Coverage questions
  • Rate comparisons
  • Enrollment changes
  • Medicare updates

Long-term service often matters more than the initial enrollment.

Why These Questions Matter

Choosing Medicare coverage is one of the most important financial and healthcare decisions many retirees will make.

The right Medicare agent should educate you, answer your questions, and help you understand your options without pressure.

When you ask the right questions, you are more likely to find coverage that fits your needs today and in the future.

Frequently Asked Questions

What is the most important question to ask a Medicare agent?

Ask whether the agent represents multiple insurance companies. Independent agents can often provide more plan options and comparisons.

Do Medicare agents charge fees?

Generally, no. Most Medicare agents are compensated by insurance companies, and there is typically no additional cost to the beneficiary.

Should I meet with more than one Medicare agent?

You can, but many people choose an experienced independent Medicare broker who can compare multiple companies in one appointment.

Can a Medicare agent help after enrollment?

Yes. A good Medicare agent should continue to assist with questions, reviews, and plan changes after enrollment.

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Schedule Your Medicare Consultation Today

Medicare can be confusing, but getting answers shouldn’t be.

Whether you’re enrolling for the first time, reviewing your current coverage, considering a plan change, or simply looking for a second opinion, I’m happy to help you understand your options and answer your questions.

I’ve been helping Medicare beneficiaries since 1985, and I’ve built my practice on straightforward advice, long-term relationships, and treating people the way I’d want my own family treated.

If you’d like to discuss your Medicare options, call or text The DeAngelis Agency at 215-967-8828.

Click here to ask a question.

There’s no pressure and no obligation—just honest guidance to help you make a confident decision.